About Us

We are BookVilla.bg, an international chain specializing in the management of luxury villas, guesthouses, chalets, mountain lodges, and more.

Our motto is “Your Home, Your Bed,” and our core mission is to provide our Guests with modern, comfortable, and inviting accommodations in prime locations. We deliver professional service designed to make every Guest feel truly special.

Our team is comprised of bright, highly-trained, and multilingual professionals.

We are committed to assisting you every step of the way. Our support begins the moment you book and continues with a warm welcome upon arrival, professional housekeeping during your stay, and a smiling send-off from the properties we manage.

Our Personal Hosts will greet you at the property to help you check in and get settled. They will be delighted to give you a tour and share valuable local tips and recommendations. They can introduce you to the area’s unique charm and key attractions, ensuring you have a truly wonderful and memorable holiday.

To enhance your experience with the fantastic local cuisine, we provide exclusive discount cards for our hand-picked partner restaurants, cafes, and bars. We are on call 24/7 to ensure you have a perfect stay, and our team is always available to provide assistance whenever you need it.

Bg Hotel Management Hotel Chain

BG Hotel Management (HMBG) is a Bulgarian hotel chain founded by a team of seasoned professionals with over 15 years of experience in the hospitality industry.

Our focus is on leveraging the latest technologies to streamline operations and simplify the working process for property owners. Through years of hands-on practice managing a diverse portfolio of hotels, we have developed a deep understanding of the needs and expectations of both travel companies and guests.

We have found the key to their complete satisfaction: a tireless and consistent daily commitment to delivering a truly exceptional tourism product and uncompromising hospitality.

We specialize in a comprehensive range of services, including full and partial property management, marketing and sales, reservation management, strategic planning, pre-opening preparations, staff recruitment and training, and the implementation of global hospitality standards.

Our expertise covers a wide variety of properties, including hotels, hotel complexes, holiday resorts, apart-hotels, hostels, guesthouses, and serviced apartments.

• • Development of a comprehensive marketing plan, advertising strategy, corresponding budgets, and a marketing calendar.
  • Competitive analysis, product positioning, and pricing strategy development.
  • Contract negotiations with tour operators, corporate clients, and travel agencies; management of listings on Online Travel Agencies (OTAs), Global Distribution Systems (GDS), and other key distribution channels.
  • Creation and active daily management of social media profiles.

• Website and mobile app content management and updates.
• Direct handling of all reservations and their entry into the Property Management System (PMS) to ensure seamless front desk operations.
• Driving direct sales by increasing traffic to well-optimized, proprietary websites.
• Revenue management, capacity control, and occupancy optimization.
• Online and offline sales and distribution strategies for all hotel services.
• Representation at international travel trade shows and exhibitions.
• Invoicing, credit card authorization, payment processing, and payment tracking.
• Management and integration of key software: Channel Manager, Booking Engine, and PMS.
• E-mail marketing campaigns, including the distribution of promotions and special packages.
• Preparation of price quotes, client communication, and inquiry handling.
• Weekly or monthly performance reports detailing all activities, reservations processed, and revenue generated.